Saudi Arabia
UAE
Qatar
Bahrain
Kuwait
Oman
Lebanon
Egypt
India
UK
Ireland
Germany
USA
Australia
Singapore
South Africa
Iraq
Jordan
France
Hungary
Georgia
Turkey
Canada
LagosNigeria
Zoho Creator Certified Developer - Associate
- Issuer
- Zoho
- Issued
- Mar 2026
- Valid until
- Mar 2028
- Credential ID
- ZCCA3045
Leadership · COO
Vikas Saroj
Co-Founder, COO & Growth, Shyphan AI Solutions
Runs operations and delivery: the process that takes a project from discovery to go-live on a fixed quote, and the growth engine that brings the next client in.
Focus: India, the Gulf and the UK3 certifications7 offices · 22 countries served
Shyphan AI SolutionsZoho Premium Partner · Top Partner MEA Q3 2026RoleCo-Founder, COO & Growth
FocusIndia, the Gulf and the UK
CertificationsZoho Creator Associate · Zoho AI · PMI
Company7 offices · 100+ certified team · 22 countries
About
Who Vikas is
Vikas Saroj is Co-Founder, Chief Operating Officer and Head of Growth at Shyphan AI Solutions. He oversees operations and project delivery across India, the Gulf and the UK, from the Noida headquarters where most of the engineering and consulting bench is based.
He owns the delivery model that every Shyphan proposal is built on: a free discovery call, a written scope with a fixed price in the client's currency, fortnightly demonstrations, a reconciled data migration and thirty days of hyper-care before the support contract starts. Named consultants, SLAs and release-wave testing are his standards, not add-ons.
His approach is business first, technology second. Before a platform is chosen he works through how the client actually sells, buys, makes, delivers and reports, turns that into clear requirements and a gap analysis, and only then compares Zoho, Odoo, ERPNext or Microsoft Dynamics 365 against the result.
Vikas holds the Zoho Creator Certified Developer (Associate) credential, completed Zoho's AI Accelerator Series 2026 and holds PMI's Fundamentals of Predictive Project Management badge. He is the named author and reviewer of Shyphan's published guidance on Zoho, Odoo, Microsoft Dynamics 365, AI and custom software, and also leads growth: the country clusters, the content programme, SEO and AI search, and the measurement behind them. He publishes practical ERP and growth guides on his personal site, vikassaroj.com.
How Vikas works
Business first, technology second
From how the business really runs to a system that fits it.
Technology should follow the business, not the other way round.Vikas Saroj
Understand the business
How the company sells, buys, makes, delivers, bills and reports, before any software is discussed.
Map processes and bottlenecks
As-is maps across teams, systems and hand-offs, looking for root causes rather than symptoms.
Requirements and BRD
Clear, prioritised, testable requirements in a document vendors can quote against.
Gap analysis and platform choice
Scripted demos and weighted scoring across Zoho, Odoo, ERPNext and Dynamics 365.
Solution design and build
Modules, data model, roles, approvals, workflows and integrations, then a fixed-scope implementation.
UAT, go-live and optimisation
End-to-end testing signed off by the business, cutover and hypercare, then KPIs and dashboards.
Responsibilities
What Vikas leads at Shyphan
The parts of the company that report into this role, and what clients can expect from each.
Delivery operations
Project leadership, resourcing and quality across every engagement, on a fixed scope and price.
Delivery standards
Discovery, fortnightly demos, reconciled migration, UAT and hyper-care as the default on every project.
Growth
Country expansion, content and search programmes, and the pipeline they feed into the sales team.
Support and SLAs
Named consultants, ticket portals and release-wave regression testing for clients on monthly support.
Published guidance
Author and reviewer of Shyphan's pricing, compliance and comparison pages across Zoho, Odoo, Dynamics 365 and AI.
Team and bench
The 100+ consultant and engineering bench in Noida and the regional offices it supports.
Certifications
Vikas's certifications
Zoho application development and AI, and structured project management. Each credential can be checked with its issuer.
Zoho AI Accelerator Series 2026
- Issuer
- Zoho
- Issued
- Oct 2026
- Valid until
- Oct 2027
- Credential ID
- 9A1YME07I8SZ8
Fundamentals of Predictive Project Management
- Issuer
- Project Management Institute (PMI)
- Issued
- Oct 2026
Expertise
Areas Vikas works in
Milestones
Shyphan milestones under this leadership team
Company milestones the four co-founders have delivered together.
- 2026-09
Recognised as a Q3 2026 Top Zoho Partner in the Middle East and Africa
- 2026-09
Upgraded to Zoho Premium Partner status
- 2026
Seven offices: Noida (HQ), Ras Al Khaimah, Riyadh, Beirut, Istanbul, Lagos and London
- 2026
Official Odoo Partner and independent Microsoft Dynamics 365 consultancy across 22 countries
- Ongoing
100+ certified consultants and engineers, 500+ projects delivered, 98% client retention
7Country offices
22Countries served
100+Certified consultants
500+Projects delivered
98%Client retention
3Platforms: Zoho, Odoo, Dynamics 365
Leadership
Meet the rest of the leadership team
Get in touch
Talk to Vikas about delivery timelines
Reach out for delivery timelines, how a project will be run, support plans, or anything about the guidance published on this site. A reply comes within one working day.